Effective Date: May 2, 2026
At Built to Own Sales, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when using our website.
This Privacy Policy applies to https://builttoownsales.com and any related pages, products, services, downloads, and communications offered through the site.
1. Who We Are
This website is operated by:
Built to Own Sales
Website: https://builttoownsales.com
Email: support@builttoownsales.com
If you have questions about this Privacy Policy or how your information is handled, you may contact us at the email address above.
2. What Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
When you use our website, place an order, fill out a contact form, sign up for emails, or otherwise communicate with us, you may provide information such as:
- your name
- email address
- billing address
- phone number, if submitted
- company or organization name, if submitted
- order details
- messages or inquiries you send us
B. Account and Purchase Information
If you purchase a digital product through our website, we may collect or receive:
- purchase history
- transaction details
- product downloads
- customer account information
- order number
- license or download access details
C. Technical and Usage Information
When you visit our site, certain information may be collected automatically, such as:
- IP address
- browser type
- device type
- operating system
- referring website
- pages viewed
- date and time of visits
- general website interaction data
D. Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to help operate the site, remember preferences, understand site usage, and improve performance.
3. How We Use Your Information
We may use your information to:
- operate, maintain, and improve the website
- process orders and deliver digital products
- provide customer service and respond to questions
- send order confirmations, receipts, and transactional emails
- manage downloads, access, and product delivery
- detect fraud, misuse, or unauthorized activity
- monitor website usage and performance
- comply with legal obligations
- send marketing emails or updates if you choose to receive them
We do not sell your personal information.
4. How We Share Your Information
We may share your information only as needed with service providers that help us run the website and fulfill business operations, including:
- payment processors
- website hosting providers
- WordPress or WooCommerce-related tools
- email service providers
- analytics providers
- security, spam prevention, or fraud prevention services
These third parties receive only the information reasonably necessary to perform their services.
We may also disclose information:
- if required by law
- to respond to legal process or lawful requests
- to protect our rights, customers, or business
- in connection with a business transfer, merger, or asset sale
5. Payments
Payments on this website may be processed by third-party payment providers. We do not store full payment card details on our own servers.
When you make a purchase, your payment information is handled directly by the payment processor under that provider’s own privacy policy and security practices.
If you use payment methods such as Stripe, PayPal, Apple Pay, Google Pay, Amazon Pay, or other enabled gateways, your information may also be subject to those providers’ terms and privacy policies.
6. Digital Products and Downloads
If you purchase ebooks, guides, worksheets, planners, scorecards, or other downloadable materials from us:
- we use your order information to deliver the purchased files
- we may track download access and related order details
- we may use limited download controls, account access controls, or license-related tools to protect digital products
- digital purchases are licensed for the purchaser’s individual use in accordance with the applicable product terms
7. Email Communications
If you sign up for updates, join a mailing list, request information, or purchase from us, we may send you:
- transactional emails
- customer service responses
- product-related notices
- optional promotional emails, if you have opted in
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
We may still send transactional or service-related communications when necessary for orders or account support.
8. Cookies
We may use cookies and similar technologies for purposes such as:
- keeping the website functioning properly
- enabling shopping cart and checkout features
- remembering your preferences
- understanding how visitors use the site
- improving website performance
- supporting analytics and security tools
You can typically adjust your browser settings to refuse or delete cookies. However, some parts of the site may not function properly if cookies are disabled.
9. Analytics and Tracking
We may use analytics tools to understand website traffic and user behavior, such as:
- which pages are visited
- how users arrive at the site
- how long visitors stay
- what content performs best
These tools may collect technical data such as IP address, browser type, and device information.
If you use services such as Google Analytics, Google Search Console integrations, Meta tools, or similar services, you should ensure those services are reflected accurately in this policy and in any cookie disclosures you choose to use.
10. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, accounting, tax, security, and operational purposes.
For example, we may retain:
- order records for bookkeeping and tax purposes
- customer service communications for support and recordkeeping
- download and account records for product delivery and fraud prevention
When personal information is no longer needed, we will delete it, anonymize it, or securely dispose of it where reasonably appropriate. The FTC recommends keeping personal information only as long as there is a legitimate business need to do so.
11. How We Protect Information
We take reasonable administrative, technical, and organizational steps to help protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
12. Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- request access to the personal information we hold about you
- request correction of inaccurate information
- request deletion of your information, subject to legal or operational exceptions
- opt out of marketing communications
To make a request, contact us at:
support@builttoownsales.com
We may need to verify your identity before fulfilling certain requests.
13. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through the site, please contact us so we can review and address the issue.
14. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the content, privacy practices, or policies of those third parties.
We encourage you to review the privacy policies of any third-party sites you visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or website features.
When we update the policy, we will revise the Last Updated date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Built to Own Sales
Email: support@builttoownsales.com
Website: https://builttoownsales.com